Refund Policy
Last updated:
Paid features are not available yet. This policy describes how refunds will be handled once digital purchases launch in Life Map AI.
When you can request a refund
You can request a refund within 30 calendar days of the purchase.
How to request it
- Write to support@innerlifemap.com from the email address used for the purchase.
- Include the transaction or order identifier if you have it.
- After payments launch, a refund can also be requested through the channels Paddle provides as Merchant of Record.
- Never send your card number. We do not ask for card details and do not need them to process a refund.
Technical problems
If a confirmed technical error prevented you from receiving what you paid for, we will restore your access, deliver the result again, or refund the purchase.
How a refund is paid
- Approved refunds are returned to the original payment method where possible.
- The time it takes for the money to appear depends on Paddle and your bank.
Your consumer rights
Mandatory consumer rights under the law of your country of residence continue to apply and are not reduced by this policy. Nothing here overrides Paddle's own rules or mandatory consumer protection law.
Abuse
A refund request may be declined in cases of fraud or clear abuse of the refund process, where declining is permitted by law.
AI-generated insights may contain errors or inaccuracies. You remain responsible for the final interpretation and your decisions.
This document is written in plain language for users of Life Map AI. It is not professional legal advice and does not claim guaranteed compliance with the laws of every country.