Cancellation and Refund Policy
Last updated:
This policy explains how cancellations and refunds work for one-time digital purchases in Life Map AI. When payments are enabled, they will be securely processed through Tranzila.
Cancellation of a one-time purchase
Deep Analysis is a one-time digital service costing 29 ILS. It is not a subscription and does not renew automatically.
You may request cancellation and a full refund if you have not started generating the Deep Analysis report.
Once report generation has started or the completed report has been provided, the purchase normally cannot be cancelled because delivery of the digital service has begun.
If the report is not delivered because of a technical error, your right to generate the analysis will be restored. If we cannot restore or provide the service, you may request a full refund.
Duplicate charges, unauthorized charges and payments made in error will be reviewed and, where confirmed, refunded in full.
To request cancellation or a refund, email support@innerlifemap.com. Include the email address used for the purchase, the payment date and the transaction reference, if available.
Approved refunds will be returned to the original payment method. Processing time may depend on Tranzila, the credit card company and the customer’s bank.
Nothing in this policy limits any mandatory consumer rights available under applicable law.
How to contact us
- Email: support@innerlifemap.com
AI-generated insights may contain errors or inaccuracies. You remain responsible for the final interpretation and your decisions.
This document is written in plain language for users of Life Map AI. It is not professional legal advice and does not claim guaranteed compliance with the laws of every country.